The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Artificial intelligence is changing the game for benefit leaders, improving the benefit selection and delivery process, while simplifying common pain points, too. Processing Content Eighty-one percent ...

Continuous delivery (CD) is a digital product development practice where code is automatically built, continuously delivered and deployed. All modifications are deployed in a testing or working ...